Terms and Conditions
Please read these Terms and Conditions (“Terms”) carefully before using the Gracivo website, www.gracivo.com (the “Website”) and purchasing our products. By accessing or using our Website and purchasing from Gracivo, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website or purchase from us.
1. General Terms
These Terms apply to all visitors, users, and customers of the Website and those purchasing from Gracivo. By using the Website, you agree to abide by all the Terms stated herein. We may modify these Terms at any time, and such modifications will be effective immediately upon posting on this page. You agree to review these Terms regularly to be aware of any changes.
2. Account Registration
To place an order or access certain features of the Website, you may be required to create an account. By creating an account, you agree to provide accurate and complete information about yourself, and you are responsible for keeping your account details, such as your username and password, confidential. You must notify us immediately if you suspect any unauthorized access to your account.
3. Products and Pricing
- Product Information: All products listed on the Website are described to the best of our ability, but we do not guarantee that descriptions, images, or other content are completely accurate or free from errors. The actual product you receive may differ slightly from the image or description due to factors such as packaging changes.
- Pricing: Prices are listed in the currency shown on the Website and are subject to change without prior notice. Gracivo reserves the right to modify or discontinue products and services at any time. Prices do not include taxes, shipping, or handling fees, which will be calculated during checkout.
- Promotions and Discounts: From time to time, we may offer promotions or discounts, which will be subject to specific terms and conditions. Gracivo reserves the right to cancel or change any promotion at any time.
4. Ordering and Payment
- Order Acceptance: When you place an order through the Website, you are making an offer to purchase the products you have selected. Gracivo reserves the right to accept or reject your order at our discretion. You will receive an email confirmation once your order has been accepted.
- Payment: Payment for products must be made at the time of order. We accept various forms of payment, which will be displayed during the checkout process. By providing payment information, you authorize us to charge your chosen method for the total order amount, including taxes and shipping costs.
- Order Cancellations: Once your order is processed and shipped, cancellations cannot be made. Please ensure that your order details are correct before completing the checkout process.
5. Shipping and Delivery
- Shipping: Shipping costs are calculated during the checkout process based on your location and the products you’ve ordered. Gracivo makes every effort to process and ship orders promptly, but delivery times may vary. Shipping estimates are not guaranteed.
- Risk of Loss: All products purchased from Gracivo are delivered to the carrier for shipment. The risk of loss or damage to the products passes to you upon delivery to the carrier.
6. Returns and Refunds
- Return Policy: We want you to be satisfied with your purchase. If for any reason you are not happy with your product, please contact us within 14 days of receiving your order. We will accept returns for products that are unused and in their original packaging. Please note that the customer is responsible for return shipping costs unless the product is defective.
- Refunds: Refunds will be issued to the original payment method once the return is processed and verified. Please allow up to 10 business days for your refund to appear.
7. Intellectual Property
- Copyright: The content on the Website, including but not limited to text, images, graphics, logos, and trademarks, is the property of Gracivo or its licensors and is protected by copyright laws. You may not use, reproduce, or distribute any part of this content without prior written consent from Gracivo.
- Trademarks: The name Gracivo, logos, and other trademarks used on this Website are owned by Gracivo. You are not permitted to use any trademarks or logos without the prior written consent of Gracivo.
8. Privacy
Your use of our Website and services is also governed by our Privacy Policy, which can be found on a separate page on our Website. By using our Website, you consent to our collection and use of personal information as described in the Privacy Policy.
9. Limitation of Liability
To the fullest extent permitted by law, Gracivo shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of the use of our Website or products. Our liability to you for any claim arising from these Terms or your use of the Website or products shall not exceed the amount paid for the product(s) that gave rise to the claim.
10. Indemnity
You agree to indemnify, defend, and hold harmless Gracivo, its affiliates, employees, and partners from any claims, losses, damages, liabilities, and expenses (including legal fees) arising out of your use of the Website, violation of these Terms, or infringement of any rights of another person or entity.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Gracivo operates, without regard to its conflict of law principles. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
12. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us:
📩 Email: info@gracivo.com
🌐 Website: www.gracivo.com
By using this Website and purchasing from Gracivo, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.